Account Executive – Outbound Sales
Crescent Credit Union is looking to hire an Account Executive to work in its Outbound Sales Department at the Credit Union’s corporate office in Brockton. This is a full-time position, with some evenings required. The Account Executive is responsible for performing a full range of member service and sales oriented telephone and e-mail support activities to include greeting consumers; responding to inquiries; promoting various direct mail and other marketing campaigns; assisting in the completion of new account or loan applications; and resolving problems. Conducts a variety of routine daily tasks; updates and enters sales data; prepares correspondence; sends requested literature and other materials in a timely manner; participates in special department projects. Ensures that the Credit Union’s professional reputation is maintained and projected.

Major Job Accountabilities:

1. Generates new accounts and services through outbound telephone calls regarding all types of deposit and loan accounts. Ensures effective communication with the member by utilizing superior verbal communication skills, including listening skills.
   
   
2. Cross-sells credit union products and services to members. Responsible for attainment of personal sales goals and contribution to departmental sales goals.
   
   
3. Provides a superior level of service by maintaining a detailed knowledge of all credit union products and services, their related maintenance issues, and their related policy, procedure, and regulatory aspects.
   

A high school diploma or equivalent is required. The ideal candidate will have an existing knowledge of bank/credit union products and services. Prior sales/telemarketing experience preferred. Multilingual a plus.

Salary commensurate with experience. Additional incentive plan based on performance. Crescent offers excellent benefits, including medical, dental, 401-k and pension. To apply, please email your resume and cover letter to jobs@crescentcredit.org, fax to
(508) 559-5417 or mail to:

Crescent Credit Union
Human Resources Dept.
P.O. Box 4290
Brockton, MA 02303

Collector
Crescent Credit Union has a career opportunity for an experienced Collector at its corporate headquarters in Brockton. This is a part time position, 32 hours with benefits. The successful candidate will be responsible for performing collection activities with various delinquent loan accounts.

A high school diploma or equivalent is required. 1-3 years collections experience at a financial institution is preferred. Ability to utilize effective human relations skills and various forms of persuasion. Determined reasons for delinquencies, minimizes losses, and works toward permanent solutions.

Crescent Credit Union
Human Resources Dept.
P.O. Box 4290
Brockton, MA 02303

Crescent Credit Union is an equal opportunity employer.